The General's Lady strives to provide only quality items.  Each item is inspected and carefully packaged prior to shipping.  If a return is necessary, communication via e-mail within 3 days of receipt of merchandise must be made.  Defective merchandise must be sent back to "The General's Lady"  in the original packaging along with a copy of the original invoice within 10 days.  We will replace the item to your satisfaction or issue you a store credit less shipping cost.
CUSTOM ORDERS ARE NON REFUNDABLE.