The General's Lady strives to provide only quality items. Each item is inspected and carefully packaged prior to shipping. If a return is necessary, communication via e-mail within 3 days of receipt of merchandise must be made. Defective merchandise must be sent back to "The General's Lady" in the original packaging along with a copy of the original invoice within 10 days. We will replace the item to your satisfaction or issue you a store credit less shipping cost.
CUSTOM ORDERS ARE NON REFUNDABLE.